Root causes and symptoms of a problem

When resolving a problem one of the most difficult tasks is to find the root causes. Many times people see a symptom and make it the root cause. This mistake ends up with the same problem appearing again. 

In this video, I’m trying to explain the difference between root causes and symptoms by providing a simple example.  

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.