The only way to make IT as part of the business value chain is to decentralize it to business units

Common complaint both from IT and other parts of companies is that IT is not a part of the business value chain. IT wants being part of the value chain and business units want technology to enhance the value chain. Having IT as a separate department creates a silo physically and mentally. The only way to resolve this paradox is to decentralize IT and make it part of all of its current customers.

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