As humans, we are often sure that we’re right and others are wrong. That’s because we all suffer from cognitive bias.
At least two people got a Nobel prize for proving to the world that we jump to conclusions and act without thinking most of the time. We do it based on the subconscious. Thousands of years ago, making decisions that way would save us from predators, but today it puts us in severe social jeopardy. It’s better to recognize this reality and take it into account when we judge our and other people’s behavior and decision making.
The best way to work around cognitive bias is with data and analysis. Design your functions and processes to collect as much data as possible, and use
Looking at reports that are running sophisticated algorithms is not analyzing data;