The most common model to get to the root cause of a problem is asking 5 times way. Although this is an effective tool it not always get into the root cause. Augment the 5 ways with this model.
Finding the root cause of a problem Read More »
Those three principles are crucial for successful continuous improvement in organizations: 1) There is always something to improve. 2) CI is part of the daily activities performed by everyone. 3) It becomes a mindset, not a process or framework.
Three Principles of Continuous Improvement Read More »
Resolving complex problems required a different approach than resolving complicated problems. Complex problems require looking first at how elements connected, and then in elements. Complicated problems are focus just on the elements. This video describes how to use both of them.
The Yin-Yang approach for resolving complex problems Read More »
Feedback loops establish when there is circular feedback between teams in organizations and their customers. This functionality sometimes manipulated by management practices that decided to be the middle man in the feedback loop. This short video explains what are feedback loops, what are their role in continuous improvement, and why management practices should focus on
Direct feedback loops Read More »
Instead of reacting, an organization can develop stateful respond. This capability enables identifying organization current state, needed state, and the gap between them. This simple model defines 4 cyclic states that each group of people going through all the time. It explains how to use autonomy and verity to find the current group state and
