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Why shared services departments suffer from a bad perception and several ways to improve their perception.

The pursue after efficiency created shared services functions in most organizations. After all shared functions like IT, HR, financial, legal and other needed by any business units. Providing them from a central group that should serve all other business units makes a lot of financial sense. In reality, the concept of those departments is moving more …

Why shared services departments suffer from a bad perception and several ways to improve their perception. Read More »